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Privacy Policy
1. Introduction
Albion Aero Services (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This Privacy Policy outlines how we collect, use, store, and share your information when you visit our online store at shop.albionaero.co.uk (the “Website”).
We comply with the UK’s data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018 (DPA 2018). This policy also addresses our obligations under the Privacy and Electronic Communications Regulations (PECR), particularly concerning marketing and cookies.
Our contact details:
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Name of business: Albion Aero Services
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Address: 7 Westland Close, Stanwell Village, Surrey, England, TW19 7NA
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Email: info@albionaero.co.uk
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Phone: +44(0)7928 932143
2. What Information We Collect
We may collect, use, and store various kinds of personal data about you. This data is categorised as follows:
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Identity Data: First name, last name, title.
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Contact Data: Billing address, delivery address, email address, and telephone numbers.
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Financial Data: Payment card details (processed securely by our third-party payment provider; we do not store full payment card numbers).
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Transaction Data: Details about payments to and from you and other details of products you have purchased from us.
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Technical Data: Internet Protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this Website.
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Profile Data: Your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
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Usage Data: Information about how you use our Website, products, and services.
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Marketing and Communications Data: Your preferences in receiving marketing from us and our third parties and your communication preferences.
3. How We Collect Your Data
We use different methods to collect data from and about you, including through:
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Direct Interactions: You may give us your Identity, Contact, and Financial Data by filling in forms or by corresponding with us by post, phone, email, or otherwise. This includes data you provide when you:
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create an account on our Website;
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place an order for our products;
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subscribe to our newsletter or marketing;
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enter a competition, promotion, or survey; or
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give us feedback or contact us.
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Automated Technologies or Interactions: As you interact with our Website, we may automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies. Please see our Cookie Policy for more details.
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Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as:
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Technical and Financial Data from payment service providers.
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Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.
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4. How We Use Your Data and Our Lawful Basis for Processing
We will only use your personal data when the law allows us to. We have identified the following lawful bases for processing your data:
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Contractual Obligation: We need to process your personal data to fulfil a contract with you, for example, to process your order and deliver the goods.
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Legitimate Interests: We may process your data where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests. This includes:
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Processing and fulfilling your orders.
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Managing our relationship with you, including notifying you of changes to our terms or privacy policy.
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Enabling you to participate in a competition or survey.
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Administering and protecting our business and this Website (including troubleshooting, data analysis, testing, system maintenance, support, reporting, and hosting of data).
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Using data analytics to improve our Website, products, services, marketing, customer relationships, and experiences.
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Making suggestions and recommendations to you about products that may be of interest to you.
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Legal Obligation: We may process your data where it is necessary to comply with a legal or regulatory obligation that we are subject to.
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Consent: In some cases, we may process your data based on your specific and informed consent, particularly for direct marketing communications not covered by our legitimate interests. You have the right to withdraw this consent at any time.
5. How We Share Your Data
We may share your personal data with the following categories of recipients for the purposes set out in section 4:
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Service Providers: Third parties who provide services to us, such as payment processors, shipping companies, IT and system administration services, and marketing service providers.
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Professional Advisers: Lawyers, bankers, auditors, and insurers who provide professional services.
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Government Bodies: HM Revenue & Customs, regulators, and other authorities based in the UK who require reporting of processing activities in certain circumstances.
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Third Parties for Business Transfers: We may sell, transfer, or merge parts of our business or our assets. If so, your data may be transferred to the new owners.
We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
6. International Data Transfers
We store and process your personal data within the UK. If we or our service providers need to transfer your data outside the UK, we will ensure that a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
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We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK Information Commissioner’s Office (ICO).
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Where we use certain service providers, we may use specific contracts approved for use in the UK that give personal data the same protection it has in the UK.
7. Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way, altered, or disclosed. In addition, we limit access to your personal data to employees, agents, contractors, and other third parties who have a business need to know.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
8. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data, and the applicable legal requirements.
9. Your Legal Rights
Under UK data protection laws, you have the right to:
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Right to be informed: You have the right to be informed about how we collect and use your personal data. This privacy policy serves to provide you with that information.
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Right of access: You have the right to request a copy of the personal data we hold about you. This is known as a Subject Access Request (SAR).
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Right to rectification: You have the right to have inaccurate personal data rectified or completed if it is incomplete.
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Right to erasure (also known as the ‘right to be forgotten’): In certain circumstances, you can ask for your personal data to be erased from our records.
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Right to restrict processing: You have the right to ask us to suspend the processing of your personal data in certain scenarios.
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Right to data portability: You can request that we transfer the data that you gave us from one organisation to another, or give it to you.
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Right to object: You have the right to object to us processing your personal data in certain circumstances.
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Rights in relation to automated decision making and profiling: You have the right not to be subject to a decision based solely on automated processing.
If you wish to exercise any of these rights, please contact us using the details provided in section 1.
10. How to Complain
If you have any concerns about our use of your personal data, you can make a complaint to us directly at info@albionaero.co.uk.
You also have the right to lodge a complaint with the UK supervisory authority, the Information Commissioner’s Office (ICO).
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ICO website: https://www.ico.org.uk
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ICO helpline: 0303 123 1113
11. Changes to This Privacy Policy
We reserve the right to update this privacy policy at any time. Any changes will be posted on this page. We will notify you of any significant changes where appropriate.
This policy was last updated on: [4th October 2025]




