Terms and Conditions

Welcome to Albion Aero Services’ online store at shop.albionaero.co.uk. These Terms and Conditions govern your use of our website and the purchase of products from us. By accessing this website and/or placing an order, you agree to be bound by these Terms and Conditions.

1. Definitions

“The Website”: Refers to shop.albionaero.co.uk.
“We,” “Us,” “Our”: Refers to Albion Aero Services.
“You,” “Your”: Refers to the user or customer.
“Products”: Refers to the goods available for purchase on the Website.

2. Ordering and Acceptance

Order Placement: All orders are subject to acceptance and availability. You place an order on the Website by selecting a Product and proceeding through our checkout process.
Order Confirmation: After you place an order, we will send you an email acknowledging receipt. This email does not constitute acceptance of your order.
Acceptance of Order: We accept your order and the contract is formed when we dispatch the Products to you. At this point, we will send you an email confirming that the Products have been dispatched.

3. Pricing and Payment

Product Prices: All prices are in Pound Sterling (£) and include VAT (if applicable) at the current UK rate. We reserve the right to change prices at any time. The price you pay will be the price displayed on the Website at the time you place your order.
Payment Methods: We accept various payment methods as indicated on our checkout page. All payments are subject to validation checks and authorisation by the card issuer. If the issuer refuses to authorise payment, we will not be liable for any delay or non-delivery.
Accuracy of Information: While we strive for accuracy, errors may occur in pricing or product descriptions. If we discover an error, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we cannot contact you, we will treat the order as cancelled.

4. Shipping and Delivery

Delivery Locations: We ship to the UK and other countries as specified on our shipping information page.
Delivery Times: Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by the courier or events beyond our control.
Risk of Loss: The risk of loss or damage to the Products passes to you upon delivery.

5. Returns and Refunds

Right to Cancel: Under the UK’s Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving your goods.
Returning Goods: To cancel and return a Product, you must inform us in writing (via email is acceptable). You are responsible for the cost of returning the goods.
Refunds: Once we receive the returned goods in their original, unused condition, we will process a refund to your original payment method within 14 days. We reserve the right to make a deduction from the refund if the value of the goods has been reduced by your handling of them.
Faulty Products: If a Product is faulty or not as described, please contact us immediately. We will arrange for a refund, replacement, or repair as per your statutory rights under the Consumer Rights Act 2015.

6. Intellectual Property

All content on the Website, including text, graphics, logos, images, and software, is the property of Albion Aero Services or its content suppliers and is protected by UK and international copyright laws.
You may not reproduce, duplicate, copy, sell, or exploit any portion of the Website without our express written permission.

7. User Responsibilities

You agree to use the Website in a lawful manner and not to misuse it. You are responsible for maintaining the confidentiality of any account details and for all activities that occur under your account.

8. Limitation of Liability

Our liability for any claim arising from a purchase through the Website shall be limited to the value of the goods purchased. We are not liable for any indirect or consequential loss or damage. This does not affect our liability for death or personal injury caused by our negligence, or for fraudulent misrepresentation, or any other liability which cannot be excluded under UK law.

9. Governing Law

These Terms and Conditions and any disputes or claims arising out of them shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claim arising out of these terms.

10. Amendments to Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be posted on this page. Your continued use of the Website after any changes indicates your acceptance of the new terms.

Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: info@albionaero.co.uk
Phone: +44(0)7928 932143