Terms & Conditions of Sale

1. Company Information & Status

This website is operated by Albion Aero Services Ltd ("we", "us", "our"). We are a private limited company registered in England and Wales.

Online Operation Notice: Albion Aero Services Ltd operates as an online distributor and procurement agent. We do not operate a walk-in trade counter, showroom, or unscheduled collection facility.

2. Orders, Pricing & UK VAT

2.1. By placing an order via this storefront, you are making an offer to purchase goods in accordance with these Terms and Conditions. Contracts become binding only when dispatch confirmation is transmitted to you.

2.2. All prices displayed on our website are denominated in Pounds Sterling (GBP) and are inclusive of United Kingdom Value Added Tax (VAT) at the prevailing statutory rate (currently 20%), unless explicitly stated otherwise.

2.3. We reserve the right to correct pricing errors before dispatch. If a pricing discrepancy or manufacturer price adjustment affects an order you have submitted, we will contact you prior to processing with the option to proceed or cancel.

3. Aviation, Airworthiness & Pilot Responsibilities

3.1. Non-Certified Status: Unless explicitly supplied with an EASA Form 1, FAA 8130-3, or equivalent CAA airworthiness release certificate, components are non-certified and must not be fitted to certified, commercial air transport, or Part-21 aircraft without formal regulatory modification approval.

3.2. Builder & Inspector Responsibility: It is the sole responsibility of the pilot-in-command, registered aircraft owner, and appointed LAA/BMAA inspector to evaluate equipment compatibility, conduct pitot-static leak checks, verify electrical load limits, and sign off the installation in accordance with the aircraft’s Permit to Fly or SSDR declaration.

3.3. Technical advice, wiring pinout guides, and schematics provided by our staff or displayed on product pages are offered in good faith for general guidance and do not supersede original manufacturer flight manuals or CAA Airworthiness Notices.

4. Secure Insured UK Postage & Delivery

4.1. Carriers: We dispatch goods throughout the United Kingdom utilizing tracked services with Royal Mail or DPD. High-value or delicate avionics are packaged in anti-static materials and dispatched on signature-required services.

4.2. Delivery Estimates: In-stock instruments are dispatched promptly from our Surrey logistics hub. Backordered units or custom aircraft kits are subject to manufacturer factory lead times communicated prior to processing.

4.3. Damage in Transit: You must inspect packages upon arrival. If an outer shipping container arrives visibly damaged, note this with the courier upon signature and notify us within 48 hours with photographic evidence to allow transit insurance processing.

5. Consumer Cancellations & Returns Policy

5.1. 14-Day Right to Cancel: In accordance with the Consumer Contracts Regulations 2013, UK retail consumers have the right to cancel an order within 14 calendar days of receiving the goods.

5.2. Return Condition: Returned items must be unused, in pristine re-saleable condition, complete with all factory packaging, harness connectors, sensors, documentation, and protective screen films intact.

5.3. Exclusions: The 14-day cancellation right does not apply to custom-manufactured wiring harnesses, software licenses, or digital firmware keys that have been unsealed or energized.

5.4. Return shipping costs are the responsibility of the purchaser, unless the item delivered was incorrect or defective on arrival.

6. Warranties & Technical Support

6.1. All new instruments are protected by their respective original manufacturer warranties (typically 12 or 24 months from supply date).

6.2. Warranties cover component and manufacturing defects. Warranties do not cover damage caused by incorrect wiring polarity, over-voltage spikes, improper alternator regulation, lightning strike, water ingress beyond IP rating, or unapproved airframe modifications.

6.3. As the approved UK distributor, Albion Aero Services Ltd coordinates RMA testing and factory returns to European and US manufacturers on your behalf.

7. Limitation of Liability

7.1. Nothing in these terms excludes or limits liability for death or personal injury caused by negligence, fraudulent misrepresentation, or any other liability that cannot be excluded under English law.

7.2. To the maximum extent permitted by applicable law, Albion Aero Services Ltd shall not be liable for any indirect, incidental, or consequential losses, aircraft downtime, loss of hangarage, flight cancellation costs, or airframe engineering expenses arising out of the delivery, delay, or use of components supplied.

8. Governing Law & Jurisdiction

These Terms and Conditions, and any dispute or claim arising out of or in connection with them or their subject matter, shall be governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction over any proceeding.